ORDER SUPPORT

Shipping & Returns

Learn about Bedding Aid shipping, returns, Amazon checkout options and what to do if you have a product issue.

Shipping Overview

Website orders

Orders placed through the Bedding Aid website follow the store's posted shipping and return terms.

Amazon checkout where available

Some products may also be available through Amazon. Amazon checkout orders follow Amazon delivery and return policies.

Delivery estimates

Available shipping methods and estimated delivery windows are shown during checkout and may vary by destination.

Please make sure your shipping address is correct before placing your order. If you notice an issue after ordering, contact us as soon as possible. We do not guarantee exact delivery dates outside the checkout information provided for your order.

Returns

Website orders follow the return terms posted on the Bedding Aid store. Items should be returned in eligible condition with original packaging when possible. Amazon orders follow Amazon's return process and timelines.

Eligibility

Return eligibility depends on order channel, delivery timing and item condition.

Product condition

Returned items should be clean, unused and suitable for resale unless the issue is related to damage or defect.

Damaged or incorrect items

If your item arrives damaged, defective or incorrect, contact us with your order number and photos.

Questions about an order or product?

If you are unsure whether to order through Bedding Aid or Amazon, or if you have a product issue after delivery, contact Bedding Aid and we will help point you to the right next step.

Have a question about your order?

Contact us with your order number, product question or shipping concern and we'll help as soon as possible.